As the encountas Hub and Experience Manager, Dannii assists both clients and the encountas team to ensure all experiences are seamless, meaningful, and enjoyable. Understanding that behind every task there are humans with unique needs and goals, Dannii provides personalised support and guidance and creates an inclusive and supportive environment.
With a background in Vocational Education and Training (VET) and eLearning, Dannii’s career journey has equipped her with skills across compliance, operations, and records management, bringing a unique combination of organisation and regulatory expertise with a focus on the client and learner experience.
With technical proficiency and a detailed, forward-thinking mindset, Dannii effectively manages multiple projects and priorities, and takes on challenges with a solution-focused perspective to consistently deliver results.
Dannii is passionate about making a positive impact both professionally and personally with a human-centered approach, always bringing warmth and friendliness to every interaction.
Human touch points play a crucial role in shaping our learning experiences. Human connections and interactions facilitate meaningful engagement, build trust, and create a safe and supportive environment for learning and growth. They provide opportunities for questions, discussions, and the exchange of ideas – all of which promotes involvement, motivation, and a sense of belonging.
Delivering scaled experiences ensures inclusivity and quality, fosters innovation, improves operational efficiency, and enhances organisational sustainability. Through scaling experiences, organisations can extend their impact, optimise processes, remain adaptable in a dynamic landscape, and maintain a competitive edge.
Trust in the process. Be receptive to new ideas, challenges, and feedback. By embracing a growth mindset, actively engaging, seeking support, setting goals, and reflecting, you can truly maximise the value and benefits of your encountas experience.
Considerate, detailed, perceptive.
Being part of a company passionate about making a genuine difference and providing opportunities for all organisations and individuals. It's rewarding to work with a team that is dedicated to making a positive impact for others.
Go back to Your Team